Privacy Policy

Awaken Beauty Co is committed to protecting your privacy and ensuring a safe online experience. This policy outlines how information is collected and used through our website and in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information Collected

Awaken Beauty Co may collect personal information such as your name, email address, phone number, and mailing address. Awaken Beauty Co may also collect non-personal details like your zip code, age, gender, and preferences.

Health Information & HIPAA Compliance

If you provide health-related information, Awaken Beauty Co protects that data in accordance with HIPAA regulations. This includes any information related to your medical history, treatments, or other identifiable health details. Such information is handled with strict confidentiality and used only for treatment, payment, or healthcare operations, unless otherwise authorized by you.

Automatically Collected Data

Technical data such as your IP address, browser type, access times, and referring websites may be collected to improve site performance and user experience.

Analytics Information

Awaken Beauty Co may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for this website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving this website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Third-Party Links

Awaken Beauty Co is not responsible for the privacy practices or content of external websites linked from our site. Please review their privacy policies separately.

Diversity, Equity, and Inclusion (DEI) Considerations

Awaken Beauty Co is committed to treating all individuals with respect and fairness. In line with this commitment, we may collect and process personal information to ensure equitable access to our services and to comply with applicable anti-discrimination laws. Any such data collection and processing are conducted in accordance with relevant privacy regulations, ensuring the confidentiality and security of your information.

Information Shared with Pharmacies

In certain cases, we may share relevant personal and health-related information with licensed pharmacies as necessary to facilitate prescriptions, treatments, or other healthcare services requested by you. This information is shared securely and only to the extent required to fulfill your care, in compliance with applicable privacy laws and healthcare regulations.

Privacy Officer Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact our Privacy Officer at: awakenbeautyco22@gmail.com

Policy Updates

Awaken Beauty Co may update this policy periodically. Changes will be posted on this page with a revised effective date.

Refund Policy

Awaken Beauty Co’s policy on refunds is as follows;

Products

Only in the case of a client having a reaction to a product can it be returned for credit on the client’s account. Unopened/unused products can be returned for a full refund within 7 days of purchase WITH THE APPROVAL FROM THE PRACTICE MANAGER. Any product that has been opened or used cannot be returned. No cash, check or card refunds are given on opened or used products.

Services

On single treatments, no refunds are given on services that have been rendered. On treatment packages, refunds are only given for extenuating circumstances and then the refund is prorated and remainder placed on credit. Service refunds will be issued if medical contraindication is identified in the value of credit to account.

All refunds regardless of products or services are subject to manager review.